FAQ - Frequently Asked Questions
(Also Check out our About Us, Ordering, Etc page)
Which Bugle Should I buy?
We have a lot of details on various styles of bugles on our "Buy a Bugle" link. This should answer most of your questions. However if you send us e-mail please add the age of the player, how much experience on musical instruments they have, and the purpose of the instrument. That should help guide our answers.
Do you ship out of USA??
Out of country orders are considered depending on the order and destination. Since size, weight, and destination are critical to the final calculation and this is a LOW BUDGET website, it's best to do these calculations by hand and send you and invoice which you can accept or ignore. However for CANADA $10 extra will get you any bugle order. Note that custom fees, etc, are out of our control and up to the purchaser to cover.
Why don't you have a phone number or mailing address?
Well we have both of those, it's just not put on the internet. The vast majority of our business has been done by electronic payments and e-mail. When we published the phone number, we received a significantly greater number of SALES CALLS then ORDERS. These would come in all times of day or night. So while we can return calls if e-mail isn't adequate, we don't maintain a special number for such purposes. This allows us to keep our costs, and therefore our prices, low.
Mail also was a huge problem with junk mail, to the point that legitimate orders got lost in the onslaught of junk mail. Thus if you want to order by mail, just let us know and we'll put the item on hold and supply you with a mailing address. Click Here
You said you shipped the item, but the post office says you didn't!!!
The USPS doesn't offer a "tracking service" on priority mail. They offer "delivery confirmation." So most of the time the package going out will not have anything other then "electronic shipping info received." However, if we generated a label, the package is going out in the next mail pickup.
|Your website is GREAT!
I have a tuba player
wannabe bugler--he works at it
but it is a huge struggle
His teacher had him get a wider deeper mouthpiece
and since he is playing on a trumpet he is using the valves to
stay away from the highest notes.
I have read everything--and what I am hearing is he needs to stay
with the trumpet because for now the bugle is just going to make the high notes harde
As a side noted: I did do a Bugles Across America gig where it ended up have three trumpet players (so I'm glad I had a trumpet in the car instead of just a bugle). One fellow who HIRED HIMSELF OUT as a bugler couldn't hit the higher notes, so we all played with 1 and 2 down.
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